Kalobio – Privacy Policy

Kalobio (“we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described below.

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  1. Information We Collect

We may collect the following types of information:

Information You Provide
  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely by payment gateways; we do NOT store card numbers)
  • Messages or queries you send to our support team
Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Time spent on the website
  • Cookies and tracking data

This information helps us improve website performance and user experience.

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  1. How We Use Your Information

We use your information for:

  • Processing and delivering orders
  • Sending order updates, confirmations, and support messages
  • Improving website performance
  • Enhancing shopping experience
  • Detecting and preventing fraud or misuse
  • Customer service and support
  • Sending promotional updates (only if you subscribe)

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  1. Sharing Your Information

We do NOT sell, trade, or rent your personal information to anyone.

We may share your information only with:

  • Courier partners (to deliver your order)
  • Payment gateways (to process payments)
  • Website analytics providers (to improve performance)
  • Legal authorities (only when required by law)

All partners are required to keep your information confidential.

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  1. Cookies & Tracking

Our website uses cookies to:

  • Improve page loading
  • Remember your preferences
  • Show relevant products
  • Track website performance

You can disable cookies in your browser settings, but some features may not work properly.

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  1. Data Security

We implement strong security measures to protect your data, including:

  • Encrypted connections (HTTPS)
  • Secure payment gateway integrations
  • Limited access to personal information
  • Regular security checks

However, no online system is 100% secure. You share your information at your own risk, but we do our best to protect it.

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  1. Your Rights

You have the right to:

  • Access your personal data
  • Update your details
  • Request deletion of your account/data
  • Withdraw consent for promotional messages

To exercise your rights, email us at care@kalobio.com.

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  1. Email & Communication

If you subscribe to our updates, we may send:

  • Offers
  • Product launches
  • Order updates

You can unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting us.

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  1. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect data from minors.

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  1. Links to Third-Party Websites

We may link to third-party sites (e.g., payment pages, social media).

We are not responsible for their privacy policies or practices.

We recommend reviewing their policies before sharing information.

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  1. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated date will appear at the top.

You are encouraged to review this page periodically.

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  1. Contact Us

If you have questions about this Privacy Policy, contact us:

📧 care@kalobio.com

📍 Shop No. 2, Ansari Estate, Chimat Pada Road, Opposite Skyline Icon, Marol Naka, Mumbai, Maharashtra 400059